Author: Jonathan

In light of last week’s ticket disaster in Australia, tour promoter Chugg Entertainment announced that it will be making additional tickets available closer to the shows in November. The small amount of tickets will come from canceled ticket sales that were deemed to have breached the conditions of sale. In a statement made on their Facebook page, Chugg said:

”So, there’s been a lot of questions regarding when & how cancelled Radiohead tickets will be released back to sale. These tickets (and any other potential new releases) won’t be made available for sale at this time. We’ll be releasing them closer to the tour dates and any announcements in relation to this will appear on this page, as well as our website.”

Earlier in the week, Chugg posted the following on their Facebook:

There has been a lot of mention in regards to the number of Radiohead tickets being onsold by scalpers, and we can assure you, Chugg Entertainment is also very disappointed in the resale of tickets via eBay. We are doing what we can to police this, but unfortunately for all of the deterrents that we are able to put in place (like the additional terms and conditions of sale) it is difficult for promoters, ticketing agencies and venues to enforce.

We will not cancel a ticket unless we can determine with absolute certainty which exact seats or general admission tickets breach the conditions of sale, as we would otherwise risk cancelling tickets purchased by true fans like the majority of you. As you can see when you go on to eBay, professional scalpers list tickets with vague details on seating locations but rarely ever get specific about seat or ticket numbers, as this information would allow us to track who they are and cancel their tickets.

With that said, we are regularly scanning listings to look for tickets that we are able to cancel and will continue to do so up until the tour. If you come across a listing that specifies the exact ticket allocation (including seat numbers or exact GA ticket numbers) please send the page link to us at info@chuggentertainment.com and we will look into it immediately.

Since yesterday afternoon, the ticketing agencies have found a small number of credit cards that had transacted more than one order of 4 tickets, and subsequently have cancelled a handful of tickets. We again urge you NOT to buy tickets from scalpers or off of eBay as there is a chance that one of these cancelled orders is the tickets you just paid for.

(via fasterlouder)